---
title: "Taking Back Control: How Pauldron Empowers Dealers to Reclaim F&I Sales in a Digital World"
description: Learn how Pauldron helps dealers reclaim F&I sales with an automated platform that re-engages customers post-sale, boosting revenue and customer retention.
image: https://blog.pauldron.net/hubfs/Untitled%20design%20(30).png
---

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 Oct 17, 2024, 4:58:38 PM

# Taking Back Control: How Pauldron Empowers Dealers to Reclaim F&I Sales in a Digital World

![Picture of Matthew Dykstra](https://blog.pauldron.net/hs-fs/hubfs/Headshot%20-%20Matt%20Dykstra%20-%202.jpeg?width=50&name=Headshot%20-%20Matt%20Dykstra%20-%202.jpeg) [Matthew Dykstra](https://blog.pauldron.net/blog/author/matthew-dykstra)

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In today’s world of F&I, dealers are facing more pressure than ever in the F&I office. According to **JD Power**, the average dealer only sells **Vehicle Service Contracts** (VSCs) 25-30% of the time, yet nearly 70% of consumers purchase vehicles *with protection in mind*. So why are so many customers leaving the dealership without buying these coverages? The answer lies in several key factors.

First, manufacturers have enhanced their warranties, and F&I managers often struggle to overcome objections tied to these warranties. When customers purchase new vehicles, they frequently express sentiments like, "*I can buy*   
*coverage later*." While they're correct that they can, the real question becomes: Who will they buy it from? With the rise of companies like **CarShield** and **Endurance**, dealers are losing market share to third-party providers *aggressively* *targeting their customers after the sale.* Even manufacturers like **Mopar** and **Ford** have begun engaging directly with customers post-sale to offer coverage, *cutting* *out the dealer altogether.*

Some dealerships have responded by partnering with call centers or sending mailers to customers, but let’s be honest: *when was the last time you were thrilled* *to receive a sales call or a letter in the mail?* Exactly. Consumers are no longer responding to these *old-school tactics, nor should they have to.*

The F&I office has long been the last area in a dealership without a fully **automated platform** designed to help dealers sell their products *post-sale* or through the **service drive**. Why is that? It’s a question many industry experts have asked for years. While some providers are developing their own consumer-facing websites to offer products directly, *how does that truly benefit the dealer?* Why would the providers be doing anything that can decrease the dealers market share instead of enhancing their offerings to help dealers increase their market share?

At **Pauldron**, we’ve built a solution to give the power back to the dealer. Our platform enables dealerships to reconnect with their customers at key points in the ownership journey, *allowing them to purchase the coverage they want—without the* *pressure of a hard-sell phone call or the hassle of returning to the dealership.* With the rise of **digital retailing** and tech-savvy consumers, it's time for dealerships to embrace *new technology* that enhances their F&I offerings.

**Pauldron** is designed to *level the playing field*, giving dealers a way to *regain their* *market share*. In a landscape where dealerships are constantly battling to retain their customers, **Pauldron** stands out as a *game-changer*—allowing customers to purchase your coverages post-sale and ensuring they’re engaged at every major   
point in their *ownership experience*.

 

***Ready to take back control of your F&I sales*?** Contact **Pauldron** today to learn how we can help your dealership stay ahead, reconnect with your customers, and boost your F&I revenue effortlessly.

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[Service Drive](https://blog.pauldron.net/blog/tag/service-drive)

## [Why Are Dealers Leaving Their Customers to the Wolves?](https://blog.pauldron.net/blog/why-are-dealers-leaving-their-customers-to-the-wolves)

![Picture of Matthew Dykstra](https://blog.pauldron.net/hs-fs/hubfs/Headshot%20-%20Matt%20Dykstra%20-%202.jpeg?width=50&name=Headshot%20-%20Matt%20Dykstra%20-%202.jpeg) [Matthew Dykstra](https://blog.pauldron.net/blog/author/matthew-dykstra) 

 Oct 6, 2025, 11:08:05 AM

Why Are Dealers Leaving Their Best Customers Unprotected? Every day, customers drive into service...

[Read more](https://blog.pauldron.net/blog/why-are-dealers-leaving-their-customers-to-the-wolves)

[![](https://blog.pauldron.net/hs-fs/hubfs/ChatGPT%20Image%20Aug%2018%2c%202026%2c%2010_43_12%20AM.png?height=200&name=ChatGPT%20Image%20Aug%2018%2c%202026%2c%2010_43_12%20AM.png)](https://blog.pauldron.net/blog/the-vehicle-service-contract-sale-does-not-end-in-fi)

## [The Vehicle Service Contract Sale Does Not End in F&I](https://blog.pauldron.net/blog/the-vehicle-service-contract-sale-does-not-end-in-fi)

![Picture of Matthew Dykstra](https://blog.pauldron.net/hs-fs/hubfs/Headshot%20-%20Matt%20Dykstra%20-%202.jpeg?width=50&name=Headshot%20-%20Matt%20Dykstra%20-%202.jpeg) [Matthew Dykstra](https://blog.pauldron.net/blog/author/matthew-dykstra) 

 Aug 18, 2026, 12:43:33 PM

For years, dealerships have treated the Vehicle Service Contract as something that is sold during...

[Read more](https://blog.pauldron.net/blog/the-vehicle-service-contract-sale-does-not-end-in-fi)

[![](https://blog.pauldron.net/hs-fs/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20modern%20automotive%20dealerships%20interior%2c%20elegantly%20designed%20with%20sleek%20lines%20and%20bright%20lighting.jpeg?height=200&name=The%20image%20depicts%20a%20modern%20automotive%20dealerships%20interior%2c%20elegantly%20designed%20with%20sleek%20lines%20and%20bright%20lighting.jpeg)](https://blog.pauldron.net/blog/why-dealers-must-embrace-digital-tools-for-vehicle-protections)

[Email Marketing](https://blog.pauldron.net/blog/tag/email-marketing), [Methodology](https://blog.pauldron.net/blog/tag/methodology), [Vehicle Service Contracts](https://blog.pauldron.net/blog/tag/vehicle-service-contracts), [Service Drive](https://blog.pauldron.net/blog/tag/service-drive)

## [Why Dealers Must Embrace Digital Tools for Vehicle Protections](https://blog.pauldron.net/blog/why-dealers-must-embrace-digital-tools-for-vehicle-protections)

![Picture of Matthew Dykstra](https://blog.pauldron.net/hs-fs/hubfs/Headshot%20-%20Matt%20Dykstra%20-%202.jpeg?width=50&name=Headshot%20-%20Matt%20Dykstra%20-%202.jpeg) [Matthew Dykstra](https://blog.pauldron.net/blog/author/matthew-dykstra) 

 Jan 7, 2025, 6:51:52 PM

Why Consumers Are Moving Toward Digital Platforms for Vehicle Protections

[Read more](https://blog.pauldron.net/blog/why-dealers-must-embrace-digital-tools-for-vehicle-protections)

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